Who sees your information

• The Alternative. Entries are stored in a Google Sheet with restricted access, shared only with the named members of their team who need it to run the promotion.

• GelaRto. We receive the entry data as the promoter, and use it to run the promotion and, if you have opted in, to send you marketing.

• Google. We use Google Workspace to collect and store entries. Google acts as a processor under a data processing agreement. Some processing may take place outside the UK; where it does, Google's terms include the UK International Data Transfer Addendum to the EU Standard Contractual Clauses.

• Prize suppliers. If you win, we will share the details needed to book the prize — including your full name as it appears on your passport, your date of birth and your guest's — with the airline and hotel.

We do not sell your information, and we do not share it with anyone else unless the law requires it.

How long we keep it

• Unsuccessful entries: deleted within 90 days of the draw, so by 19 January 2027.

• Marketing opt-ins: kept until you unsubscribe, and reviewed every 24 months.

• The winner's details: kept for 12 months after travel, so we can administer the prize and deal with any query or complaint.

• Promotion records: basic records, including the winner's name, kept for six years where we need them for accounting or legal purposes.

Photography and filming at our events

We film and photograph at GelaRto activations, including at BAM Karaoke Box on 4 and 5 September 2026, for use on GelaRto's social media channels and in marketing.

Our legal basis is legitimate interests — promoting the brand and the event. Signage at the stand tells guests filming is taking place. If you would rather not appear, tell a member of the team on the day, or email [[5]] afterwards. We will remove you from anything not yet published, and take down published content wherever we reasonably can.

Your rights

You have the right to:

• ask for a copy of the information we hold about you

• have inaccurate information corrected

• ask us to delete your information

• ask us to restrict how we use it

• ask us to transfer it to another organisation

• withdraw your consent to marketing at any time

• object to us using your information on the basis of legitimate interests

To exercise any of these, email [[5]]. We will respond within one month.

If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.

Changes to this notice

This is the version dated 4 September 2026. If we change it, we will publish the updated version at this address.

The competition terms and conditions are available at Terms and Conditions.